Home Network Help

Telephone: +44 203 239 5658
Email: info@homenh.co.uk

"I have always been satisfied with the service provided by Communitec. They arrive on schedule, are reliable and are prepared to go out of their way to sort out any problems I encounter. Their fees are reasonable and clear." Persona Doll Training Charity.
"Communitec have set up complex network systems and maintain and upgrade our computer system as and when needed. They are always just at the other end of the phone when I need them most." Robert Maguire Consulting Ltd
"Communitec are on a mission: to provide excellent, affordable expertise on all computer and internet matters. They are succeeding and I wholeheartedly recommend them to any prospective client." Paul H, N8.
"I have always found Communitec to be totally reliable. They go out of their way to provide superb service. Their technical knowledge is excellent and their attitude refreshing. As a satisfied client I would highly recommend them." - International Research Services.
"Communitec provide a timely, efficient and reasonably priced service. Not knowing too much about computers, they were able to guide us through the minefield and get us up and running. When we experience problems they are always on hand to sort them out. I would highly recommend them." Robert R, NW8.
"Communitec is one of those rare companies: very smart engineers, super efficient and totally reliable. I hesitate to recommend them in case they become too successful and I can no longer afford them; a truly great find."
Martin Usborne Photography.
"Communitec have worked for me as Computer advisors and technicians for 7 years. Their expertise is without question excellent. No problem is too big or small. I have been indebted to them on many occasions and have much praise for their abilities and professionalism." Creative Movements Ltd
"I have used Communitec for the last 8 years and they have looked after all of my IT, both at home and at my offices. I have been very impressed with their prompt and detailed attention to my needs and have not hesitated in recommending them to friends and business contacts. They are discreet, efficient and excellent value for money." Coast Investments Ltd
"Communitec are efficient and pleasant and are experts at dealing with both hardware and software. Best of all they explain things in clear English and offer helpful suggestions to make your computer work more effectively." Faith Evans Associates
"The service I received from Communitec was timely, reliable, effective and in a language I could understand – the computer they ordered was fit for purpose with regard to my needs and overall I was delighted." Virginia R, N6.
"Communitec have provided us with a full suite of consultancy, hardware and network support services over the past 2 years. Their responsiveness and commercially-minded approach have been invaluable." Mowgli London Ltd
"Communitec Ltd work quickly and efficiently to troubleshoot any IT issue. They have streamlined our office systems and are very dependable when called on for support and advice." The Kensington & Chelsea Foundation.

Home Network Help is a provider of friendly and professional technology support services for home users and small businesses in London.
HNH was established more than 10 years ago and has been providing highly skilled and cost effective support to hundreds of people and businesses ever since.
Our customers have always been completely satisfied with our services and keep returning whether it is for maintenance, a new system or to add to their computer setup.

We accept all major credit cards including American Express.

JARGON BUSTER

A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

Access point
Wireless communication hub that allows users to connect to a Wi-Fi network.

ActiveX
Technology for adding extra features to an application like a web browser. ActiveX components are usually downloaded automatically, or with minimal user interaction.

Add-in
Extra features available in most Microsoft applications, but usually requiring installation from the original CD-ROM. For example, Excel's AutoSave feature is an Add-in module, and is only installed upon request.

ADSL
Stands for Asymmetric Digital Subscriber Line. A technology that converts an ordinary household telephone line into an extremely fast internet connection -- around ten times faster than a regular 56K modem.

AGP
Accelerated Graphics Port. A PC interface (either an expansion slot or built-in) used for super-fast 3D graphics facilities. Ideal for handling the 3D worlds depicted in many of today's top games.

Anti-virus software
An application designed to protect PCs from malicious computer code.

Application
A computer software program that enables the user to perform specific tasks. For example, Microsoft Word is used for word processing, while Paint Shop Pro is designed for image-editing requirements.

ATAPI
Stands for Advanced Technology Attachment Packet Interface, which is a control technology for devices like CD-ROM and hard disk drives.

Attachment
A computer file, such as a word-processor document or spreadsheet, sent along with an email message.

Audio Format
In the context of Windows' Sound Recorder program, the choice of storing recorded audio in one of three quality settings CD, radio or telephone.

Autocorrect
A feature in a word processor that automatically corrects common spelling mistakes as they are typed.

Automatic document feeder (ADF)
A facility of most printers and some scanners, enabling documents to be automatically fed through the print or scanner mechanism without user intervention.

Autoplay
A Windows feature that allows CD-ROM/DVD discs to launch or play as soon they're inserted into a drive.

AVI
A type of video file used by windows and usually played using Windows Media Player.